Terms and Conditions

About Us

Heavy Duty Seat Covers are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store contact us page.

Our Contact details:
Online Ecommerce Ltd t/a
Heavy Duty Seat Covers
24 Bradyll Court,
Brockahll Village,
BLACKBURN.
Lancs. BB6 8AS.
Phone: 01254 249 315
Fax: 01254 249 315

VAT Number: 923 8531 19
Registered in England & Wales No: 6456664

Making A Purchase

The seller is Online Ecommerce Ltd trading as heavy duty seat covers. Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept all major credit cards. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. All goods supplied remain the property of Heavy Duty Seat Covers until payment has been received. Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the seller. Please note that all product images used on the Heavy Duty Seat Covers website are for illustration purposes only and are not photos of each specific product. This business to business shopping site cannot be used to place orders outside the mainland UK and all purchases made must be from businesses and trade persons only. All goods purchased must be paid for before delivery.

Businesses can apply for a Credit Account. We will send you a Credit Account Application form and when your account is open you will be able to order online or by faxing us your purchase order.

Your order details and order number will be confirmed at the end of the order process and you will be sent a confirmation email. You can phone or email us, quoting your order number, to get on update on your order status. We will send you an invoice receipt on completion of your order within 10 days. Please note that Heavy Duty Seat Covers is VAT registered. Tax charges for orders made from the UK or the European Union, 15% VAT is added. All prices displayed on the Heavy Duty Seat Covers site are exclusive of VAT.

Free Seat Cover Offer

Please note that the seat cover supplied free with plylining kits is grey in colour. The seat cover is supplied free with plylining kit orders only and not plylining kit special offer packages.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Please note that Heavy Duty Seat Covers do not manufacture the seat covers and accessories sold and we reserve the right to use products produced or sold by other suppliers.

Shipping And Handling

Heavy Duty Seat Covers Charges £4.95 delivery per order. Free delivery on orders over £50.00 excluding vat.

Heavy Duty Seat Covers deliver within the mainland UK (excl. Northern Ireland, Channel Islands, Scottish Highlands and Offshore Locations). We do not offer free delivery to the following postcodes and due to additional costs may charge extra for the following post codes AB, HA, HS, IV, KA, KW, PA and PH. If a customer orders from a postcode area incurring an extra delivery charge, the customer will be contacted by phone or email and given the option to pay any extra charges or cancel the order. Customers will be responsible for the carriage/delivery cost of all returns. This Online shopping site cannot be used to place orders outside the mainland UK.

Delivery Schedule

We aim to dispatch all orders within 3 to 5 working days (excl. weekends and bank holidays) for stock items. Expected delivery dates or times given by Heavy Duty Seat Covers, our suppliers, or our carriers are given as a guide only. We cannot be held liable for any losses or costs incurred from delivery at a different date or time.

Returns Policy

Important signing of the carriers ticket. Check all goods for quantity and damage before signing the carriers ticket. NO CLAIM for loss or damage will be accepted once the ticket has been signed under the text RECEIVED IN GOOD CONDITION. Just signing as "unchecked" or "unexamined" is NOT acceptable for a later claim. In the event of damaged goods, do not accept delivery and sign the carriers ticket DAMAGED and then contact Heavy Duty Seat Covers. IF YOU DO NOT FOLLOW THE ABOVE PROCEEDURE YOU WILL NEED TO PAY FOR THE POSTAGE AND PACKING COSTS TO RETURN ANY ITEMS. THESE ARE NON-REFUNDABLE.

Products can only be returned if faulty, or not made to the specification given. In order to receive a refund, your purchase must be returned in original packaging and with all manuals and accessories (other agreed returns must also be in as-new condition).

If the products are considered faulty by Heavy Duty Seat Covers or the manufacturer we will at our discretion either rectify the problem or offer a full refund and you will incur no return postage costs. If the returned goods are found not to be faulty a fee for carriage will be charged for re-delivery and the goods will be returned to you with no credit being made to your account or refund given. If Heavy Duty Seat Covers accept the return of non faulty goods a restocking charge of £10.00 or 20 percent of order whichever is the greater will apply. Customers will be responsible for the carriage/delivery cost of all returns.

Please allow 14 days from date of return for refunds to be processed and credited to your account.

Your rights (if applicable) to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Privacy Policy

Heavy Duty Seat Covers do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Credit Card Security

When the order is placed at our website, We use industry leading secure server technology that implements Secure Socket Layering (SSL) to protect your details and assist your shopping experience. SSL is the industry standard for encryption and enables secure online transactions. Credit card numbers are encrypted using 128 bit encryption. Your credit card details are decrypted and processed by Secure Trading and/or PayPal. They are not held in clear text on any web site. In summary, your payment details and personal details are safe when you order.

Please note that we support MasterCard SecureCode or Verified by Visa which have been implemented by your Debit / Credit card issuer for your online security. Please do not hesitate to contact your card issuer if you have any questions or queries about MasterCard SecureCode or Verified by Visa.

Reaching Us

If you need to reach us, please email using the link on the store contact us page.

Alternatively, our Contact details are:

Online Ecommerce Ltd t/a
Heavy Duty Seat Covers
24 Bradyll Court,
Brockahll Village,
BLACKBURN.
Lancs. BB6 8AS.
Phone: 01254 249 315
Fax: 01254 249 315

VAT Number: 923 8531 19
Registered in England & Wales No: 6456664